Business Performance Consulting

This category contains 7 posts

Why is Influencing Such Hard Work?

Two people are on opposite sides of a ravine. Person 1 asks person 2: “Say, how do I get to the other side?” Person 2 replies: “You’re already there!” We’re all so busy processing so much information and interruptions these days. It is easy to forget not only that organizations are all about people, but … Continue reading »

Why become a customer centric organization? (1 of 3)

Organizations are increasingly realizing that getting closer to the customer is essential for growth. Consumers have more choice than ever before and won’t hesitate to walk away if their needs are not met despite the efforts of some companies to make this hard for their customers. This is emerging as a new reality for almost … Continue reading »

Disruption and Long-Term Strategy, the Amazon Way

Listening to Amazon CEO Jeff Bezos‘s recent interview with the Harvard Business Review, you can hear an executive who’s planning on winning the the long-game. This is a CEO who has put customer value above profits. Wall Street is letting him get away with it. Below are a few Bezos gems from the interview: becoming long-term … Continue reading »

Structured decision making for developing strategy

In the evolving and fast-moving technology sector, an increasing complaint coming from executives is their inability to develop an effective strategy due to a lack of certainty in the market. To understand what’s going on here, let’s start by looking at what an effective strategy is and what role decision making plays in that process. … Continue reading »

Influence – The Missing Strategy

Strategy – it’s a term used extensively within business operations, and for good reason. It helps us to determine, plan, and communicate what we need to do in order to accomplish a vision. It provides us with the big picture on how we are going to achieve a desired result and it is crucial to … Continue reading »

Shedding Some Light on Strategy

Uttering the word “strategy” in most business circles generates many different reactions, few of them positive or even interested. That’s because for most of us, the corporate strategic planning process is akin to some strange ritual that happens behind closed doors, if it happens at all, and the result is often of a mystical nature … Continue reading »

Assessing your process – 6 great questions

Recently, I was asked to work with a client to help them improve their process. In some of my other readings I found a list of 6 questions used by Alistair Cockburn in his research to search for the most successful properties of software methodologies. We used his questions to interview the team and found the results to be fascinating … Continue reading »

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