People

This category contains 154 posts

leg room

Lack of comfort ruins what could otherwise be amazing experiences. Often our pursuit of comfort focuses on our physical surroundings and design – a comfy chair, more leg room in an airplane, or heated seats in our cars. It is our assumption that by increasing our physical comfort our mental well-being will also increase. We … Continue reading

5 Books that changed the way I think

Over the years I have been lucky enough to find books that have profoundly changed the way I perceive the world and the way I think. I usually know when I have found one of these books when I read the book over and over. This is a list of those top 5 books in … Continue reading

Is #Innovation an Empty Word?

Many times on projects and presentations I hear both the empty words and principles and also the full words. I’ve always struggled to determine the difference between the two. I’ve listened to people state that their success is all about ‘their people’ and I’ve come away on one occasion believing them and on another occasion … Continue reading

Creativity, Inc. and #1 reason why projects struggle

I just recently finished reading Creativity, Inc by Ed Catmull. It is undoubtedly one of the best books I have ever read. The book provides a history of how Pixar came about and how Pixar has managed to maintain their culture of creativity and innovation. There are many poignant lessons that I took away from … Continue reading

Stop just #Innovating , start #Empathizing

There I said it. Everywhere you go today, the focus is on Innovation as a verb. You must Innovate. There are Innovation Frameworks out there that define a framework on how you can generate Innovations at your work and personal life if you follow a process. Some of these frameworks are openly available while some … Continue reading

The negative feedback conundrum

So here’s the deal. If you, like me, sometimes speak in public – at conferences, events, whatever – you’ll often receive somewhat formal feedback from the organizers. They typically solicit this feedback from people after the event, and forward it to you with notes like “here’s the feedback, hopefully it’s useful to you” and, in … Continue reading

Top two rules of Performance Reviews – How to not make them a Candy Scramble

Just like everyone else I have had many great performance reviews and a couple of stinkers. I had a bit of an epiphany during an Empathy session at Protegra that clarified why some reviews go well and some go very badly. First things first though. I’m finding these sessions at Protegra on “Empathy” and “Giving … Continue reading

The “All Users” scolding email conundrum

We’ve all received one of these types emails. Likely we’ve all sent one as well. The message is one that is sent to everyone in the company’s database stating displeasure about what is likely one person’s behaviour, but they don’t know who that person is so everyone gets to learn the lesson. Never in the … Continue reading

What does #Protegra do?

I work for Protegra. I’ve worked here since July 23rd, 2001. I’ve performed in a variety of roles and worked on many projects for a wide variety of clients. But many times we continue to get the question; “What do you guys do?” Some people limit us to a Software Development Consulting company. We often … Continue reading

Approaching Strategy as a Fixed Game

In two recent posts I’ve written about why engaging and empathizing with customers is both essential to making better decisions as well as to make more effective and meaningful products and services. In this post I want to briefly talk about how this should tie into your overall strategy. Strategy as a fixed game The approach many of us are familiar … Continue reading