Team

This category contains 33 posts

leg room

Lack of comfort ruins what could otherwise be amazing experiences. Often our pursuit of comfort focuses on our physical surroundings and design – a comfy chair, more leg room in an airplane, or heated seats in our cars. It is our assumption that by increasing our physical comfort our mental well-being will also increase. We … Continue reading

5 Books that changed the way I think

Over the years I have been lucky enough to find books that have profoundly changed the way I perceive the world and the way I think. I usually know when I have found one of these books when I read the book over and over. This is a list of those top 5 books in … Continue reading

Creativity, Inc. and #1 reason why projects struggle

I just recently finished reading Creativity, Inc by Ed Catmull. It is undoubtedly one of the best books I have ever read. The book provides a history of how Pixar came about and how Pixar has managed to maintain their culture of creativity and innovation. There are many poignant lessons that I took away from … Continue reading

How #Empathy is fixing #Canada

I’ve talked about how Empathy is so important in understanding client needs in the past, how Empathy is important to understand what a client really requires and needs. The other side of Empathy is understanding what your team requires. Ultimately, Empathy results in Prosocial behaviour. Prosocial is a term I only recently came across. Let’s … Continue reading

Top two rules of Performance Reviews – How to not make them a Candy Scramble

Just like everyone else I have had many great performance reviews and a couple of stinkers. I had a bit of an epiphany during an Empathy session at Protegra that clarified why some reviews go well and some go very badly. First things first though. I’m finding these sessions at Protegra on “Empathy” and “Giving … Continue reading

How we define ourselves: The Dodge Stratus problem

The impulse to label ourselves is powerful. Read any bio and you’ll see multiple roles and titles people have placed upon themselves or have been placed upon them. Often these titles and whatnot help us understand their place within hierarchies, for example in business settings (CEOs, Managers, etc). In other instances they help us understand what … Continue reading

Approaching Strategy as a Fixed Game

In two recent posts I’ve written about why engaging and empathizing with customers is both essential to making better decisions as well as to make more effective and meaningful products and services. In this post I want to briefly talk about how this should tie into your overall strategy. Strategy as a fixed game The approach many of us are familiar … Continue reading

What is the #Compete Level of your #team ? #Agile

A phrase that is being used a lot north of the 49th parallel is compete level. Usually the term is used to talk about the level of effort by hockey teams. Another phrase that is also used in being ‘hard on the puck’. Basically both of these phrases try to communicate the level of effort … Continue reading

My new favourite #InnovationGame – #Agile Science Fair

I was asked to do a session for the Agile Winnipeg User Group and the first thing that popped into my mind was Innovation Games. Innovation Games are a critical piece in Protegra’s offering to gain Customer Insight on all projects. Recently we have used Innovation Games to assist the Winnipeg Chamber of Commerce in creating … Continue reading

A new Taxi Cab company in #Madison #unioncab.coop @protegra

With all the recent discussion of the new business model that Uber has introduced, I was surprised to find another company that kinda did Uber before Uber was Uber in my recent trip to Madison, Wisconsin. 🙂 (Only Better than Uber!!!) The Discussion I was taking a cab from the Madison Concourse Hotel to the … Continue reading