continuous improvement

This tag is associated with 10 posts

Facilitating a retrospective with 50 people in an hour

As one of the volunteers at Agile 2012 I was honoured to be asked to facilitate the volunteer retrospective. There were a few constraints that made this retrospective challenging. First, due to our volunteer responsibilities we had just under an hour to eat lunch and complete the retrospective. Second, there are about 50 volunteers – … Continue reading

In pursuit of better, not best

I realize that many of you already scowl when you hear anyone talk about ‘best practices’. Instead of adding to that discussion, I’d like to share a short story with you about someone who influenced me to keep looking for better and to never assume that I’ve reached ‘best.’ I can still picture Mr. Loewen … Continue reading

It’s the system, not (and?) the people.

I live and work with two phrases in my head that are important to me: “It’s the system, not the people” – Deming And, paradoxically: “It’s all about the people” – a statement heard often at Protegra that we try to use to guide how we work together. An event this weekend helped me to … Continue reading

San Jose Budget Games 2013

“Whatever is the problem, community is the answer” – Margaret J. Weatley. I’ve been reading some of Margaret’s writings this week and her words have been ringing in my ears as I remember participating as a volunteer facilitator in the 3rd annual San Jose Budget Games on January 26. Somewhere close to 200 community leaders, … Continue reading

Golden Nuggets from the Innovation Games Summit

My friend Chad Holdorf describes golden nuggets as those practical things you learned from a conference that you can use on Monday at work. After attending the Innovation Games Summit this week in Santa Clara here are six golden nuggets I’d like to share with you: 1. Many of the attendees at my Silence of Agile … Continue reading

A Systems Thinking Alternative to Performance Reviews

I tried something new based on the concerns and research around annual performance reviews. I’m not qualified enough to make categorical claims about the typical annual performance review process, but I can say that by trying something different I enjoyed the performance review process more than any other year and I had some great conversations … Continue reading

Celebrate Failure? [Part 2]

Earlier this year I wrote about Agile’s perspective on failure. In that blog I indicated that my brother-in-law (a psychologist) sent me some of the latest research on failure. In particular, there were two fascinating studies that helped me understand why failure is indeed a cause for celebration. In the first part of this series … Continue reading

Celebrate Failure? [Part 1]

Earlier this year I wrote about Agile’s perspective on failure. In that blog I indicated that my brother-in-law (a psychologist) sent me some of the latest research on failure. In particular, there were two fascinating studies that helped me understand why failure is indeed a cause for celebration. This is the first in a two … Continue reading

I don’t know, but you probably do.

Sometimes, the best answer to a question is “I don’t know, but you probably do”. Let me explain… I occasionally have the opportunity to speak at user groups or to groups of employees to introduce them to agile – what it is, why it is important, how to start, etc. The presentations vary depending on … Continue reading

Quit your belly-aching and try it!

I get a little frustrated whenever I hear people say things like: “[Agile Practice X] is [insert doubting words here], prove it to me that it [is better/is more efficient/is cost effective, etc]”. Built right into agile is your own little test lab where you can try it yourself without needing the official research study. 1. … Continue reading